Introduction
Séjour Thalasso (hereinafter “we”, “our”, “us”) is committed to protecting the privacy of users of its website sejourthalasso.fr. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller is:
- Séjour Thalasso
- Address: Thalacap, Ars-en-Ré, 17590 France
- Email: contact@sejourthalasso.fr
2. Data Collected
We collect the following data:
2.1 Data provided directly
- Identification: name, surname, date of birth
- Contact: email address, phone number, postal address
- Payment: credit card information (processed by Stripe)
- Profile: preferences, booking history
2.2 Automatically collected data
- IP address
- Browser and device type
- Pages visited and time spent
- Geolocation data (with consent)
3. Purposes of Processing
Your data is used to:
- Manage your user account
- Process your bookings and payments
- Send confirmations and information about your stays
- Improve our services and personalize your experience
- Send marketing communications (with consent)
- Comply with legal obligations
4. Legal Basis
We process your data on the following legal bases:
- Contract performance: to process your bookings
- Consent: for newsletters and marketing
- Legitimate interest: to improve our services
- Legal obligation: to comply with regulations
5. Data Sharing
Your data may be shared with:
- Our partner providers: thalasso centers, accommodation owners
- Our subcontractors: web host, payment service (Stripe), email service
- Authorities: if required by law
We never sell your data to third parties.
6. Data Retention
- Account data: duration of registration + 3 years
- Booking data: 10 years (accounting obligations)
- Browsing data: 13 months
- Cookies: 13 months maximum
7. Your Rights
Under GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right of rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to restriction: restrict processing of your data
- Right to portability: receive your data in a structured format
- Right to object: object to processing of your data
- Right to withdraw consent: at any time for consent-based processing
To exercise these rights, contact us at: contact@sejourthalasso.fr
8. Cookies
8.1 What is a cookie?
A cookie is a small text file placed on your device when you visit our site.
8.2 Types of cookies used
- Essential cookies: necessary for site operation
- Performance cookies: statistical analysis (Google Analytics)
- Functionality cookies: remember your preferences
- Marketing cookies: targeted advertising (with consent)
9. Security
We implement appropriate security measures:
- SSL/TLS encryption for all communications
- Secure payments via Stripe (PCI-DSS certified)
- Data access restricted to authorized personnel
- Regular backups and continuity plan
10. Contact
For any questions about your data:
- Email: contact@sejourthalasso.fr
- Mail: Thalacap, Ars-en-Ré, 17590 France
You may also file a complaint with the CNIL (French Data Protection Authority): www.cnil.fr
Last updated: 04/02/2026